How can we help?

Planning a new fireplace?
We recommend booking a free consultation before visiting. It guarantees you dedicated time with one of our specialists, who will be prepared in advance for your project. 

Walk-ins are always welcome to browse our display stock, however consultation time cannot be guaranteed without an appointment.

Phone
02 8358 6000

Mon–Fri 9am–5pm
Sat 10am–4pm

Showroom
56 Parramatta Rd

Glebe NSW 2037
Rear entry: 66 Arundel St

Email
customercare@hbcaust.com.au

Reply within
1–2 business days

What can we help you with?
Book a consultation
Planning a new fireplace project
Warranty claim
Fault with an existing fireplace
Spare parts
Parts for a fireplace purchased from us
Delivery enquiry
Order status, ETAs, logistics
Trade & Builder
Trade accounts and project pricing
General enquiry
Anything else